FAQ

The quickest way to contact us is by sending an email to guestlistphilly@gmail.com. This email address is constantly checked by our VIP team, and we will always get back to you within 24 hours, if not sooner. Alternatively, please call us on (267) 206-4240.

No, as of right now we are not taking orders over the phone due to high volume. Once our team has grown, we will be able to take your orders over the phone.

Yes. Whether you are using your credit or debit card, you can be assured your payment is secure. Our payment gateway is SSL, which also powers Uber, AirBNB and Netflix to name just a few. All card information is encrypted and we do not store any credit card details nor do we share your personal information with any third party. However, if you are still concerned about placing your order, please contact guestlistphilly@gmail.com or call (267) 206-4240 and we can discuss an alternative method to place your order.

Don't worry! It takes about 2-3 weeks for something to be back in stock. We will send you an email regarding back in stock merchandise as soon as we know!